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What to do if you were Scammed when Selling your Car

What to do if you were Scammed when Selling your Car

The vast majority of private car sales go perfectly well without anything untoward happening. Yet scamming and theft through car sales is common enough to make many people anxious when it comes time to sell the car.

 

You can save yourself that anxiety by selling your car to a dealership, but there are also steps you can take if you have already been a victim of crime through a sale.

 

If you have been a victim of a crime or scammed when selling your car, there are a couple of things you can do that might help.

 

Collect any evidence

 

Your first task should be to collect and collate any evidence you have of the scammer(s). That could be doorbell video, CCTV footage, their phone number, email address, copy of driver’s licence or license plate of the car they turned up in.

 

Any information you can give the police about who the scammer was can help track them down.

 

We often recommend having someone else around when someone comes to view the car. If they manage to take photographs of the buyer, that can be a serious help.

 

It can also deter potential scammers if they know they can be identified through CCTV or images.

 

Report to the police

 

Don’t expect the police to do much as they just don’t have the resources to do a proper job. You will have to notify the police to get a crime number for any insurance claim though so you will have to report it.

 

Provide the police with as much information as you can about the scammer, how they operate, how everything unfolded and any useful information you have about them.

 

You will probably be asked where you placed your ad, whether you took a picture of the driving licence before the test drive, what information you have on them, how they contacted you, the type of car they turned up in and lots more questions.

 

Try to have answers and evidence ready to help. It will save everyone some time.

 

Contact your Insurer if you were Scammed when Selling your Car

 

Depending on the type of auto insurance you have, you may or may not be covered. Much will depend on the form the scam took, whether the car was stolen from the driveway, during a test drive or if it was a payment scam.

 

Some policies will cover theft from the driveway or during a test drive but not through a payment scam.

 

Contact your insurer to notify them of your loss, the circumstances, the crime number and see what they have to say.

 

As we said at the top, the vast majority of car sales go without a hitch but enough go wrong to make caution very worthwhile.

 

To avoid all risk, sell your car to a dealership. It’s fast, safe and painless!

 

For any questions or concerns, please don't hesitate to contact us here!

 

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